Legal and policy information

Your personal-data rights

How to ask for access, correction, restriction, objection, portability or deletion where the law allows it.

Last updated 23 August 2026
Important context

We verify identity before acting on a request that could disclose or change a learner record. Do not send a password or unnecessary identification documents through an unsecured channel.

01

What you can request

  • Information about how your data is used.
  • Access to a copy of personal data held about you.
  • Correction of inaccurate or incomplete information.
  • Restriction, objection, portability or deletion where the applicable conditions are met.
  • Withdrawal of consent where consent is the lawful basis.
  • Human review of a decision if you believe an automated process affected you incorrectly.
02

How the request is handled

Use the support route and state that the request concerns personal data. Include your learner number and the email address on your account; do not send your password.

We may ask for proportionate proof of identity before disclosing or changing a record. A request affecting another person cannot be completed without appropriate authority.

03

Complaints

If the training office does not resolve the concern, you may complain to the Nigeria Data Protection Commission. Its official site provides data-subject request and privacy-breach reporting channels.

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